Terms of Use

Date: 06.04.2025

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Preamble​

This website (hereinafter referred to as the "Platform") is available at: www.exchangesolidarity.com. The Platform is also available as a mobile application.

The owners of the Platform "ExchangeSolidarity", as of an object of intellectual property rights, are its developers, Greek citizens Kaloidis Dimitrios and Tsopozidis Daniil (hereinafter referred to as the "Owners").

The Platform has non-commercial nature, until and unless the Owners decide to commercialize it, which will require the re-issue of these Terms. Any terms that allow the commercialization of the Platform shall come into force only from the moment specified above.

1. Subject

​The main services of this Platform, namely ExchangeSolidarity (sub-services: “currency – currency”, “cryptocurrency – currency”, “other things – other things”), and CourierSolidarity are intended solely to establish primary contacts between the legal owners of any things not withdrawn from circulation/not restricted in circulation, interested in their exchange (barter)/courier transfer under the rules of law applicable to a potential exchange (barter)/courier transfer agreement determined by its parties. THE CREATORS OF THE PLATFORM ARE NOT RESPONSIBLE FOR THE CONTENT OF AGREEMENTS OR FAILURE TO REACH THEM BY ITS USERS.

These Terms define the procedure for accessing and using the Platform and are applied in conjunction with the Privacy Policy and the Cookies Terms.

2. Terminology

​"User" - you, or the person whose proper representative you are, from the moment of registering an Account on the Platform.

"Exchange (barter)/courier transfer Initiator" - an individual or legal entity posting information about the subject and other terms of the exchange (barter)/courier transfer, as well as his/her contact data on the Platform.

"Counter exchange (barter)/courier transfer Initiator" - an individual or legal entity confirming interest in the exchange (barter)/courier transfer proposed by the Exchange (barter)/courier transfer Initiator by getting acquainted with the contact data of the Exchange (barter)/courier transfer Initiator, published by the latter on the Platform.

"Exchange (barter)/courier transfer offer" - a message from the Exchange (barter)/courier transfer Initiator, containing information about the subject and other terms of the Exchange/courier transfer, posted on the Platform.

"Account" - a user account, the creation of which is a mandatory condition for registering on the Platform and gaining access to its Services.

"Social Network Account" - see paragraph 3.3. below.

"User Content" - see paragraph 11.2. below.

"Service Fee" - see paragraph 5.1.2. below.

"Services" - all services provided by the Owners through the Platform.

"Exchange (barter)" - a civil transaction under the applicable law.

"Courier transfer" - a civil transaction under applicable law.

"Applicable Law" - the law of the country applicable to a potential exchange (barter)/courier transfer agreement determined by its parties.

3. Registration on the Platform and creation of an Account

​3.1 Only legally capable persons may use the Platform under the applicable law. Access to the Platform, usage of its Services and registration of the Account confirm and guarantee the above-mentioned legal capability as well as the ability to fulfill these Terms. The Owners have the right at any time to require the User to confirm such capability by providing relevant documents and and/or information.

​3.2 The Platform allows publishing Exchange (barter)/courier transfer offers, as well as contact details of the Exchange (barter)/courier transfer Initiator addressed to an indefinite number of persons. Viewing such offers, without contact details, is possible without registering on the Platform.

​3.3 To create an Account, it is necessary to fill in the mandatory fields of the registration form or log in to the Platform through social networks associated with the Platform (e.g. Facebook, Instagram), search engines (e.g. Google.com), email, which simultaneously confirms consent to the Owners to get access to certain information from the User's Account in such social network, its publication and storage on the Platform. The User has the right to delete the link between their Account on the Platform and the Account in the above-mentioned electronic services at any time. For detailed information on the use of the Account data, please read our Privacy Policy.

To register on the Platform, User must read these Terms and Privacy Policy and approve them.

By creating an Account, regardless of the chosen registration method, the User agrees to provide accurate information and promptly update it in his/her profile or by notifying the Owners in order to ensure its relevance and accuracy throughout the entire term of the contractual relationship with the Owners.

In case of registration via e-mail, the User undertakes to ensure the secrecy of the password used to create his/her Account and not to transfer it to other persons. In case of loss of the password or if it becomes known to other persons, the User undertakes to immediately notify the Owners thereof and bears sole responsibility for the use of the Account by third parties, except in cases where the Owners have been notified of the loss of the password, unauthorized actions by third parties or disclosure of the password to a third party.

The User undertakes not to create or use additional Accounts using their personal data or the personal data of a third party on the Platform.

​3.4 The Owners, to ensure transparency, increase the level of trust or prevent or detect fraud, have the right (but are not obliged) to resort to verification of some data specified by the User in the Account. Herein, this applies to the phone number specified by the User. The User can also undergo voluntary verification of his/her passport data. The Owners reserve the right to request the User to undergo verification of passport data if they have reasonable suspicions of a violation of these Terms, in particular the provisions of paragraphs 6 and 8 of these Terms, or if the Owners have a need to ensure their own safety, protect the moral and ethical principles of the Owners, Users and third parties, as well as for the purposes of preventing fraudulent activities or conducting an investigation. In the event of failure or refusal of the User to undergo verification of passport data, the Owners reserve the right, at their own discretion, to take measures against such User as provided for in paragraph 9 of the Terms.

The fact that the Owners do not prevent the publication of Exchange (barter)/courier transfer offers cannot be interpreted as confirmation of the veracity of the information provided by the User by default.

The Owners cannot guarantee the veracity, reliability and accuracy of any information that has undergone the verification.

4. Use of Services

​4.1 Subject to the provisions set out below, the User may create and publish Exchange (barter)/courier transfer offers on the Platform, subject to the following conditions:

• holding of a valid identity document.

• absence of any prohibitions/restrictions on making an exchange (barter)/courier transfer.

​The User acknowledges and assumes responsibility for the content of the Exchange (barter)/courier transfer offer. Accordingly, the User represents and warrants that the information specified in such messages is valid and that he/she undertakes to make an exchange (barter)/courier transfer under the terms specified in such offers.

The published Exchange (barter)/courier transfer offer will also be available for viewing on the websites of the Owners' partners. The Owners reserve the right, at their sole discretion and without prior notice, to refuse to publish such an offer or to remove it in the event of non-compliance with these Terms or the ability of the offer to harm the reputation of the Owners, their Platform or the Services provided through the Platform.

The User agrees that the criteria for classifying and ordering his/her Exchange (barter)/courier transfer offers among other such offers are established by the Owners unilaterally.

​4.1.1 The User is provided with the opportunity to select the Exchange (barter)/courier transfer offers.

​4.1.2 The Owners are not in any way representatives of the Exchange (barter)/courier transfer Initiator, the Counter Exchange (barter)/courier transfer Initiator.

​4.1.3 When using the Services, the Exchange (barter)/courier transfer Initiators and the Counter exchange (barter)/courier transfer Initiators are linked to a specific name, which must match the identification data provided to the Owners. However, the Owners allow the User to additionally confirm their interest in making an exchange (barter)/courier transfer in the interests of a third party. In this case, they confirm the email address and phone number of the person in whose interests the exchange (barter)/courier transfer is supposed to be made. It is strictly prohibited to confirm interest in making an Exchange (barter)/courier transfer in the interests of persons who do not have legal capacity in the country/region of their residence without the consent of their legal representatives/persons acting under the duly executed powers.

​4.1.4 Moderation. The User agrees that the Owners reserve the right to refuse any publication.

​4.1.5 Restriction. The Owners reserve the right to suspend the User's Account, restrict access to the Services or terminate contractual relations in the event of an attempt to make an illegal or unethical message.

​5. Financial terms

​5.1 Access to the Platform, Account registration, search and viewing of Exchange (barter)/courier transfer offers are free of charge. However, the Owners have the right to charge a service fee as specified below.

​5.2 Service fee. The Owners have the right to charge Users a fixed fee for using the Platform, and to make changes to the procedure for calculating the Service fee at any time without retroactive effect.

​5.2.1 To pay the Service fee, the payer may be redirected from the Platform to the websites of the Owners' partners (payment service providers) offering their own privacy policy and user agreement. The Owners do not bear any responsibility or liability for the content and activities carried out on such a website. Before using the website of a payment service provider, the Owners recommend that you read the privacy policy and user agreement presented on such a website.

​5.2.2 Rounding. The User acknowledges and agrees that the Owners may, at their discretion, round the amount of the Service fee up to the nearest whole number.

​5.2.3 The User is solely responsible for paying all applicable bank fees and transaction fees set by the bank issuing his/her card.

​5.2.4 The Service Fee is non-refundable.

​6. Prohibition on using the Services and the Platform for commercial and business purposes

​The User agrees to:

• use the Services and the Platform solely for the purpose of establishing contacts not related to business activities

• independently cover the costs of making an exchange (barter)/courier transfer (including tax expenses), if any.

​If because of an exchange (barter)/courier transfer made using the Platform, the User receives a profit, such transaction is subject to the relevant business (including tax, permit, etc.) regulatory framework in connection with the assumption of liability for non-compliance therewith.

The Owners reserve the right to block the User's Account in the event of publication of an Exchange (barter)/courier transfer offer for any commercial purposes. At the request of the Owners, the User undertakes to provide copies of documents related to the subject of the exchange (barter)/courier transfer, confirming his entrepreneurial status, and not making a profit by means of the Platform.

The Owners also reserve the right to block the User's Account, restrict access to the Services or terminate contractual relations with the User if his actions on the Platform, the nature of the proposed exchange (barter)/courier transfer (e.g. characteristics of the items of an exchange/courier transfer, frequency of transactions, etc.) indicate that he is making a profit, or if the Owners have grounds to believe that the Platform is being used for the purpose of making a profit by the Users.

​7. Users’ conduct

​7.1 The User is personally responsible for compliance with all regulatory legal acts and obligations governing his/her use of the Platform.

Also, during the use of the Platform and when making exchange (barter)/courier transfer, the User agrees:

• not to send to the Owners (i.e. during the process of creating and updating the Account) and other users knowingly false and misleading information, as well as information of a malicious or fraudulent nature

• to comply with the law, the fundamentals of morality and ethics, not to contradict the goals of the Platform

• not violate the rights and undermine the Owners’ reputation, including their rights to intellectual property

• not to open more than one Account on the Platform and not to open an Account on behalf of third parties

• not to attempt to circumvent the obligation to pay the Service Fee

• to comply with the requirements of these Terms and the Privacy Policy.

​8. Termination of contractual relations, account blocking, access restriction

​8.1 The User has the right to terminate contractual relations with the Owners at any time, for any reason and without any financial consequences by sending a corresponding request to the Owners' email: exchangesolidarity@gmail.com

​8.2 The Owners have the right to terminate contractual relations with the User as follows:

• violation by the User these Terms, including, without limitation, the User's obligations specified in paragraphs 6 and 7 above

• the occurrence of the conditions specified in paragraph 4.3.3

• the Owners have grounds for ensuring protection, including protection of the reputation of the Owners, Users and third parties.

The Owners reserve the right to:

• immediately terminate contractual relations with the User without prior notice

• refuse any publication on the Platform

• restrict the User's access to the Platform

• block the User's Account for a fixed or indefinite period.

​If necessary, the User will be notified of the measures taken to ensure the opportunity to provide the necessary explanations to the Owners. The final decision on whether to take action is made by the Owners on their initiative.

​9. Intellectual Property

​9.1 The content published by the Owners, the User, is the exclusive object of intellectual property of the Owners (in particular, texts, images, design, logos, video and audio files, graphics, software and databases that ensure the operation of the Platform).

The Owners grant the User a non-exclusive, personal, non-transferable right to use the Platform and Services for personal non-commercial purposes in full compliance with the purposes of the Platform and Services.

It is prohibited to use the Platform and Services, as well as their content, without first obtaining the Owners’ written permission. In particular, it is prohibited:

• reproduction, modification, adaptation, distribution, public presentation and copying of the Platform, Services and content without obtaining the Owner’s direct permission

• decompilation and reverse engineering of the Platform or Services, subject to exceptions provided by applicable regulations

• extraction (in particular, by means of robots and other similar data collection tools) of a significant part of the Platform data or attempts to extract such data.

​9.2 Content published by the User on the Platform. To ensure the possibility of providing the Services and compliance with the intended purpose of the Platform, the User grants the Owners a non-exclusive license to use the content and data sent as part of the use of the Services (hereinafter referred to as the "user content"). To provide the Owners with the opportunity to distribute via digital channels and data transfer protocols (in particular, the Internet and mobile networks), as well as to make the Platform content publicly available, the User authorizes the Owners (in all countries of the world and for the entire term of the contractual relationship with the User) with the right to reproduce, present, adapt and translate his/her user content granting the Owners:

• the rights to reproduce, in whole or in part, User content on all digital media currently known or to be invented in the future (in particular, on a server, hard drive, memory card and any other similar media), in any format and using any processes currently known or to be invented in the future, to the extent necessary for storage, backup, transmission and downloading necessary to ensure the operation of the Platform or the provision of Services

• authority to adapt and translate user content, as well as to reproduce adapted content on digital media that are currently known or will be invented later and that are specified in subparagraph 1 above, for the purpose of providing the Services, including in different languages. This right includes the ability to make changes to user content, considering the User’s personal non-property rights, to ensure compliance with the graphic scheme of the Platform and (or) technical compatibility in terms of publishing content via the Platform.

​10. Operation, availability and functionality of the Platform

​The Owners make every possible effort to ensure round-the-clock availability of the Platform. Despite this, access to the Platform may be temporarily restricted without prior notice due to technical maintenance, database transfer or updates, or due to interruptions or limitations in the network.

The Owners reserve the right to change the operation of the Platform in whole or in part for a fixed or indefinite period. The Owners also have the right to suspend or completely stop the operation of the Platform.

​11. Amendments to the Terms

​These Terms and the documents included in them by reference constitute the entire agreement between the User and the Owners regarding the use of the Platform and its Services. All other documents, including those mentioning the Platform, are for reference purposes only.

The Owners may amend these Terms at any time to reflect changes in the technological and commercial environment, as well as to ensure compliance with the law, and for other reasons. All changes to these Terms are published on the Platform with an effective date without prior notice, and therefore the use of the Platform and Services is offered on an "as is" basis, i.e. in the form and to the extent that they are provided by the Owners on the date of the User's access to the offered Services.

​12. Law applicable to the Terms and Dispute Resolution

​The Terms and resolution of any disputes related to them shall be governed by the law of the Hellenic Republic.

​​13. Legal Disclaimers

​The platform is entirely managed by the Owners.

In case of any questions, you can contact the Owners by sending an email to: exchangesolidarity@gmail.com

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​Tsopozidis Daniil, Identity Card AP 261361

Kaloidis Dimitrios, Identity Card A00438522

​1-3 Nikou Tripia Str., Nea Filadelfeia, Attica, Greece